How to Troubleshoot QuickBooks Error H202 - [2024 Solutions]

Trying to use multi-user mode and encountered error H202? Well, this is one of the most commonly relatable situations for majority of QuickBooks users. Also, it has been largely reported by the QuickBooks users in the recent times. This error code comes up with an error message on the screen stating, “This company file is on another computer and QuickBooks needs some help connecting”. This error means there is something that is blocking the multi-user connection to your server.

If you are a victim of this error, then don’t worry we will help you and let you know how to fix the QuickBooks multi-user switching error H202. In this post we have discussed about the possible causes of QuickBooks error h202 with few easy solution methods.

When this error code pops up on the screen, the user fails to open a company file stored on another system.

If you are also facing any such issue, then in that case, you can either read this blog post completely or can get in touch with our QuickBooks enterprise support team via our toll-free number i.e. 1-800-761-1787.

What triggers to QuickBooks error code H202?

• Hosting settings not configured in a proper manner


• Exchanging company data between QuickBooks and the server is being blocked by the system firewall


• .ND file is corrupted or damaged


• IP address of the host or the server is not available to QuickBooks desktop


• Or the DNS settings are not configured properly


• QuickBooks database server manager might be damaged.


• There might be chances that QuickBooksDBXX or QBCFMonitor are not running.

You may read also: How to Fix QuickBooks Error 3371: Status Code 11118?

How to Fix Error H202 in QuickBooks Desktop?

There can be multiple fixes to the error code H202, a few of which are illustrated below:

Method 1: Testing network connectivity

• First of all, the user needs to open Run window and then press in the system.


• And then, the user needs to type CMD in the box and hit OK button.


• The next step in the process is to ping the server from the system


• Followed by typing in ping server name and then hit the Enter key

• Once done with that, the user needs to perform the steps mentioned above


• And then in case the response received is slow, then in that case, there might be some issues with the network and a repair is needed.

Method 2: Make a new folder for a QuickBooks company file

• The user is supposed to make a new folder on the server


• And then make changes in the permissions for this new folder and then QuickBooks company files to be shared


• The next step in the process is to copy .qbw file to the new folder


• The last step is to open the company file in the multi-user mode

Method 3: Use the Network diagnostic tool

• Firstly, you need to download and install the QuickBooks install diagnostic tool.


• After that run the tool on your system.


• In network diagnostic tool, Scan the folder where the data file is placed.


• Check and note down the number of IP addresses and Network Interfaces you will show on the list.


• In case the Firewall Status section has an Open Ports button, hit a click on the button to enable those ports for QuickBooks,


• After that test for data file connectivity and try to open your company data file.

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